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Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.
You are invited to apply for the following position:
Call Center Agent

Duties:
•Responsible to reach the daily targets and KPIs for Inbound and Outbound calls.
•Report immediately any incidents related to Information Security Management System
•Identify and record any service quality problem and take preventive and corrective actions

Requirements:
•Excellent communication skills
•Strong Negotiation Skills
•Very good knowledge of English
•Knowledge of MS Office package
•Telecommunication awareness
•Available to work in shifts

Experience
•Experience in similar position will be an advantage.

Education
•Bachelor degree.

Interested candidates should apply by sending attached a CV in English at hr@albtelecom.al
Deadline of application is October 5th, 2016.

We will be glad to interview all candidates selected from the CV screening
HUMAN RESOURCES DEPARTMENT