Përshkrimi i punës

MAKTirana Hotel & Tower offers an experience of a high level of comfort right in the middle of a green oasis near to the National Park and Artificial Lake, just a few minutes from the city center.

The Company is an equal opportunity employer encouraging diversity in the workplace. Our favorite candidates are the passionate and dedicated individuals with hospitality experience and eager to take on board new challenges in a multicultural environment. Lately we are looking for candidates to apply for the position of:
Front Office Manager

Key pillars:
To ensure the professional and effective running of the day-to-day Front Office operation in accordance with all hotel Standards and Policies and Procedures
To be responsible for short and long term planning and day-to-day operations of the FO and related areas. Recommend budget and manage expenses/margins within approved budget constraints.

The candidate for this position will be an expert communicator, able to listen effectively, to communicate clearly and in a friendly way, to solve the issue and keep the guest happy, able to check-in, check-out of hotel guest according to Mak Tirana Standards. Assure high degree of guest satisfaction.

Job knowledge/skills:
Should have demonstrated management skills in previous experiences
Excellent presentation and communication skills insuring delivery of superior guest service.
Displays strong skills in effective planning, organization and team motivation.
Competent in use of Microsoft office programs.
Problem-Solving Skills
Attentive to details and required standards
Fluent in Albanian & English Language
Availability to work as per business shifts

Education: University degree and above

Experience required:
Experience in the similar role for at least 1 year

If you match the above-mentioned profile, we would highly appreciate your application. Please send your application in English at aplikime.pune@maktiranahotel.com within February 15th 2018 mentioning the position you are applying for.

Only the selected candidates for the interviews will be contacted.
Thank you.


Sheshi Italia, Tirane, Shqiperi.
Tel:+355 42 274 707/+355 42 277 022
aplikime.pune@maktiranahotel.com | www.maktiranahotel.com