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IuteCredit Albania is a subsidiary of an International consumer credit company that started its operations in Albania in 2015. It aims to be the fastest and the most comfortable credit provider in Albania, through easy access and very simple application process in every interaction of the customer with IUTE CREDIT.
The company is growing fast and we are extending the activity in other cities in Albania. For the moment we are looking for candidates to fulfill the position of Credit Experts.

Since this role is the interface of the company with the customer, its position is crucial for the business and for offering an excellent customer experience.If you are energetic and with very good communication skills we encourage you to apply.
CREDIT EXPERT

Job Duties:
Communicate proactively with clients to identify their needs and eligibility of granting the funds
Complete loan applications in the system and advice clients on policies and restrictions
Assess customer needs, explore all options and introduce different timing and amount of loan
Receives, scan and forward to back office customer’s application file
Follow up by telephone the collection process and after sale process
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout every interaction of the customer with our company
Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Maintain high levels of confidentiality and conduct conversations in a highly professional manner

Knowledge, skills required:
· Excellent communication and interpersonal skills
· Ability to multitask in a very dynamic environment
· Customer satisfaction orientation and sales competencies
· Ability to work independently and in a team environment, with limited supervision, and be a self-starter
· Ability to react to stressful situations with professionalism while remaining calm
· Must be tolerant of all personality types of clients, customers, employees, vendors and others
· Working knowledge of Microsoft office applications

Education/ Experience:
· Bachelor degree in business, finance or related field
· At least 1 year of experience in financing institution or similar position would be considered an advantage
· Proficiency of English language

Please send us your CV in the email address, lida.xhengo@iutecredit.al The deadline of submitting the application is 15.06.2017

Iute Credit Albania
Rr. Durresit, Nr.6, prane Ambasades se Vatikanit