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Our Gaming Division is expanding the Technical Support team. If you are ambitious and want to work with a group of hard-working and innovative professionals then you should join Seavus. This team has been constantly growing offering support for world-wide clients so opportunities for advancing your knowledge and experience are unlimited!

Engagement wil linclude:
Direct and indirect communication with external and internal clients via phone, email or live chat
Testing, reproducing, troubleshooting, documenting and following up on client issues or requests
Contributing with new articles in the technical support knowledge base
Prioritizing client request and management of communication with multiple sides
Effective communication with technical teams
Working in shifts

In return we are ready to offer:
Opportunity to gain international business experience, working for world high class companies\
Comfortable, friendly and supportive working atmosphere
Possibility for personal and professional growth within an international environment
Permanent employment and competitive salary
Social and sport benefits
Travel opportunities

If you possess:
Excellent spoken and written English
Strongly developed analytical and troubleshooting skills
Knowledge of the latest PC's and Networking technologies
Superior customer service ethic
Good interpersonal skills;
Effective time management skills and ability to meet deadlines;
Ability to work in dynamic environment
Strong work ethic and strong attention to detail;
Ability to work well in a team
Ability to quickly learn and adapt to new technical domains

And it's good to have:
Knowledge of sports betting and online games
Programming and SQL knowledge
Knowledge of other foreign languages: Italian or Spanish
Prior technical support experience

http://career.seavus.com/job-opportunities/job/technical-support-specialist