Përshkrimi i punës

Duties:
•Installing, managing and troubleshooting components of WAN and LAN in company branches and offices, Cisco & Linksys routers and switches.
•Manages, operates overall networking and wireless infrastructure including the daily operations of network traffic, routing, infrastructure wiring, network connections, network security and telecommunications
•Managing email, anti-spam and virus protection; Establishes and maintains network security procedures
•Responsible for documenting network policies and procedures
•Monitors maintenance contracts for telecommunications and network hardware and software and ensures compliance with contract and license agreements;
•Setting up user accounts, permissions and passwords
•Undertakes routine preventative measures and implementing, maintaining and monitoring network security
•Diagnose hardware and software problems, fix basic problems & advise on solutions.
•Advise staff, on hardware and software issues.
•Assist with delivery issues, escalating problems to your Information Technology Coordinator or IT Services as appropriate.
•Performs software and hardware field support when necessary in the company branches in the country
•Performs other duties as assigned by the Manger
•Install, manage and troubleshoot Windows 2003/2008/2012 Servers (AD users and computers, DHCP, File Server and GPOs)
•Configuration of Client Desktop Software and Hardware
•Assesses telephone and written requests for assistance regarding network, computer hardware and/or software applications for the purpose of resolving problem situation and/or determining appropriate action/s for resolution.
•Daily hands-on interaction with network and systems troubleshooting.
•Install work stations: will include necessary hardware and software
•Interface with management and personnel to ensure that all IT related needs are being adequately addressed
•Provide users with technical support for computer problems.
•Ensure user support and user training as necessary

Requirements:
•Advanced knowledge in TCP/IP, DHCP, VLAN, STP, VPN, WLAN, local and remote Cisco/Linksys routers and switches managing and setup
•Excellent interpersonal, problem solving and communication skills, both verbal and written.
•The ability to work effectively in a collaborative team environment and interact with a wide range of users.
•At least 2 years of IT networking experience in a complex multi-platform environment.
•Ability to remain current with other emerging technologies that are necessary to administer systems
•The ability to manage multiple tasks and priorities.
•Advanced Hardware and Software PC Skills
•Strong knowledge and experience of with Microsoft technologies, Windows Server platforms, Active Directory, group policy, DNS, and DHCP
•Ability to accept and maintain responsibility

EDUCATION & LANGUAGES:
• University degree in electronic engineering or computer sciences.
• Other diploma, courses, certificates related to the work description will be considered.
• Advanced knowledge of English. Other languages knowledge will be considered.
• Driving license and ability of independent drive in company branches in Albania
• CCNA Routing and Switching preferred but not obligatory.
• MS training and Certifications preferred but not obligatory

You can send your CV to HURE.ALBANIA@SGS.COM